Nobody Knows How It Works
Built by someone who has since moved on, with no documentation. The health check maps how it is put together, so small changes stop being risky.
If you have a website that needs help and nobody to hand it to, this is the service. I take the site over, learn how it is built, and become the person you go to when something needs changing, fixing or improving. Most takeovers are WordPress, but I also consider other platforms, so if your site is built on something else it is still worth a conversation.
It starts with a paid health check, because taking responsibility for a site I have not looked at would not be honest. The check tells you what condition it is really in, what is urgent, and whether ongoing care, a set of fixes or a rebuild is the right answer.
I look before I promise anything. The health check gives me a documented picture of how the site is built, what is urgent, what can wait and what it will take to keep it healthy. You get a straight answer on whether ongoing care, a set of fixes or a rebuild is the right call, with the reasoning and the numbers behind it, and the decision stays yours.
A fixed piece of work that tells you what condition the site is in and what it needs. From there you can hand it to me, hand it to someone else, or work through the list yourself.
Yes, that is most of this work. It starts with a paid health check so I know what I am taking responsibility for, and so you get an honest picture rather than a monthly invoice wrapped around an unknown.
That is common and usually recoverable. Domain registrar records, hosting account ownership and email access are the routes back in, and establishing what you actually own is part of the first job.
It starts with the health check. From there access and ownership are confirmed in your name, the urgent problems get fixed first, and everything else is prioritised into a plan you can see. Then I handle the day to day support, and WebCare is there if you want the site looked after continuously.
Then I will say so and explain why. A site on an abandoned theme, or one where every plugin is years out of date, can cost more to keep alive than to replace. You get the reasoning and the numbers, and the decision is yours.
