Reviews Engine

Reviews are the first thing a customer checks and the last thing most businesses get around to asking for

Google Maps listing for a Maine business

Service Overview

Most people read reviews before they call. They look at how many you have, how recent they are, and whether anyone bothered to reply. A business with nine reviews from three years ago loses work to one with sixty from this year, even when the work is the same.

The Reviews Engine is the system that asks, follows up and answers, so reviews arrive steadily instead of whenever someone remembers. Requests go out by text and email, anyone who ignores the first message gets one reminder, and everything that comes in is monitored and answered.

What the Reviews Engine covers

Every engagement includes

WHAT YOU GET

Four parts of a review habit that actually works

Automated Requests

Every finished job turns into an ask. Requests go out by text and email, or by a QR code and link you can hand over on site. You set it going and it keeps running.

Follow-ups

Most people mean to leave a review and forget. Anyone who does not respond to the first message gets one reminder, and only those who ignored it. Nobody gets pestered.

Monitoring

Every review across more than eighty sites lands in one place, with an alert the moment something negative appears so you hear about it from me rather than from a customer.

Review Responses

Every review answered, not just the bad ones. Google and Facebook are handled directly, and responding consistently is itself a ranking signal as well as a trust signal.

HOW THE WORK RUNS

From setup to a steady habit

Setup is front-loaded. The first week is templates, review sites and getting the first list in. After that it settles into a rhythm that keeps reviews arriving without you thinking about it.

01

Setup call

02

Templates and sites

03

Requests going out

04

Monthly check

WHY NORTHVIEW

Why choose NorthView for your reviews

I work with clients across Maine and beyond, pairing agency-level quality with the approachability of working directly with the person doing the work. Your profile stays claimed in your name, gets kept current as the business changes, and is managed alongside the rest of your local search rather than as a disconnected task.

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years building websites

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Maine businesses served

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five-star Google reviews

HOW IT WORKS

Built as a monthly engagement

Reviews Engine

The review habit running on its own, for a business that already has the search side handled or just wants reviews sorted first.

Reviews Engine with SEO

The full local picture. SEO gets you found, the Reviews Engine gets you chosen. Both together for less than buying them separately.

OUR CLIENTS

Businesses who trust in us

TESTIMONIALS

What Maine business owners say about the work

17 five-star Google reviews

Thanks Mike! Our new website looks great! We appreciate the time you spent tending to meet our needs and give us something simple enough for us to keep up to date while also looking fantastic!

Ron Greco

Mike built and designed a new fresh website for our non profit organization at an affordable price and very timely. I appreciated how much he took on for us in regards to writing copy, organizing a calendar and setting up forms. Definitely recommend!

Lauren Keiser

Northview did a great job at really listening to our needs and giving us guidance on where to take our website. I would recommend and use again!

Lacey Breton

Mike has been great to work with! The website he built is awesome, he communicates very well and completed the work in a timely manner. 10/10!

Jared Bornstein

Mike at North View Digital is fantastic to work with! He always keeps our website looking fresh and professional, and he’s always prompt and responsive when we need updates or changes. We’re so grateful for everything he’s done for our organization — highly recommend North View Digital!

Molly King

I asked Mike to build me a website, and he impressed me right from the start. On top of that, he also provides SEO and marketing support, which has been a huge help for my business. It’s great to have someone local who truly understands the Maine market. Thanks again, Mike!

Corey Lee

Mike did a fantastic job creating the website for my business at a reasonable price. He was very professional, responsive and was great at answering all of my questions. I highly recommend Mike as he knows what he is doing and is local with lots of experience.

Emma Rushton

I was looking for the best Maine web design company who could also help me with SEO, NorthView Digital was the perfect fit. They were quick, professional, and knowledgeable!

Adrian Sincyr

We have been using NorthView Digital for over four years now. We are a very small non-profit with only three employees. Mike is always very responsive to any of our requests. He stays on top of our website for us. We can not say enough about the value we receive from having Mike handling our website.

Cindy Wade

FAQS

Questions about the Reviews Engine

Is this different from SEO

Related, but not the same. SEO decides whether you get found. The Reviews Engine decides whether you get chosen once you are. Plenty of businesses rank well and still lose the call because the reviews underneath look thin or old. They work well together, which is why there is a price for taking both.

Do you ask customers to leave good reviews only

No, and you should be wary of anyone who offers that. Filtering people so only the happy ones reach Google is against Google’s policies and can get a profile actioned. Everyone gets the same ask. The protection is that you hear about a bad review straight away and it gets answered properly.

How many reviews do I need

There is no magic number. What matters is that they keep arriving and that they are recent. A steady handful every month beats a burst of thirty that then stops, both for how customers read you and for how Google does.

What do I have to do

Very little. Either your customer list comes to me once a month, or you send requests yourself from your own login, or you hand out a QR code on site. Most people end up using a mix. The templates and review sites are set up for you at the start.

NOT SHOWING UP IN THE MAP RESULTS

Let’s get your reviews working for you

THE DIGITAL EDGE

The Digital Edge

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